Training
Write on Time Solutions has a unique combination of technical writing and instructional design experience. This allows us to develop training for highly technical projects. Our technical background also helps us provide a one-stop solution for your project. We can write the content for install guides, online help for applications along with designing, developing and delivering the training.
Write on Time Solutions has worked on large training projects in the Bay Area, including:
- PG&E – SmartMeter Employee training
- Chevron – Call Center and Digital Asset Management (DAM) training
- Kaiser Permanente – Change Management
- Lucky Stores – HR & Payroll training
- World Airways – Airline Mechanic training
We use ADDIE a instructional design model to:
- Analyze needs
- Design
- Develop, and
- Implement
- and Evaluate training
Analyzing needs – Conduct a needs analysis to define the training requirements for a project, product, or a specific individual.
Designing training – Based on the training needs analysis, design a plan for training as determined by the company’s budget and environment.
Developing training – Develop training, including presentations, trainer and student guides, quick reference cards, and creative job aids for either online or in the classroom.
Implementing training – For a classroom environment or one-on-one tutoring, implement (deliver) training. Whenever possible, introduce online solutions for durability and economic feasibility
Evaluating training – At the end of each class or one-on-one tutoring, evaluate how effective the training was through evaluation forms and follow-up with a Delta +.