The Problem

Pacific Bell required a runbook, user guide, and training guide for a conversion software product. In addition, the company requested Write on Time Solutions create an internal documentation website.

Write on Time Solution

Write on Time Solutions created all documentation and managed conversion of all documentation to PDF and HTML format. We also created online help that linked from the Oracle database to PDF files.

In addition, we quickly designed and created an internal documentation website that contained links to all project documents. Users could access this website to easily print documentation, thus reducing printing and distribution costs.