Testimonials
"I had the opportunity to work with Melody very closely in the implementation of a Digital Asset Management system for a Fortune 50 company. I was the project manager and lead business analyst, and I relied on Melody to develop the training and communications materials related to the project. I feel Melody's involvement contributed significantly to the success of this project! This was new ground for this company (and, frankly, for myself and Melody as well!) and we needed to develop a range of materials that could support a variety of internal audiences ranging from hands-on graphics artists to brand management personnel with a less technical but higher-level business perspective. With Melody's help we were able to develop and deploy materials that supported all points of view across this wide spectrum of users. Furthermore, as a project manager I can testify to the fact that Melody "got it" regarding what was feasible, and do-able within a given budget, vs. what was perfect. I found I could easily talk to Melody about what would work, or not, with various audiences, and that she could take a "high level approach" and really run with it, getting the details correct--I did not need to spend further time on it once we had agreed which way we would be going."
Joe Bilich
Chevron
I just wanted to make sure that if I don’t see you for a while you know how much we appreciate the work that you did with developing and documenting procedures. Your participation made it possible for us to move ahead quickly (and usually smoothly) with the training development that we needed to do. It has been a pleasure working with you.
Sarah Halsey
PG&E Academy
“Adrienne is simply wonderful. She has all the skills needed to execute projects on-time and within budget. She's bright, organized, articulate, and has a wonderful writing style. As an added bonus, her highly developed interpersonal skills make a her a pleasure to work with. I'd love the opportunity to work her again.
Terry Jennings
OnDisplay, Inc./Vignette Corporation
“Adrienne worked at Chevron for two years. During that time she required minimal supervision and produced excellent technical documents. She was a member of several technical teams and worked closely with them to create documents for a range of audiences, from end users to tech support. Her fellow team members went out of their way to let me know what a delight she was to work with, and her tech writing services were in great demand. When her contract ended I was devastated to lose her. Given the opportunity, I would hire Adrienne again in a minute.
Sue Phelan
Chevron
"Adrienne Tange and Melody Brumis worked with me on PG&E’s SmartMeter project. They were an integral part of the fast-paced Organizational Change Management team. They assisted me in writing a technical manual for testing electric meters. I was impressed with how they completed the manual within two weeks. The manual included graphics that they created to enhance the material. This manual was used to train electric meter technicians for testing meters throughout Northern California. Adrienne and Melody were a pleasure to work with and I would do it again.”
Jim Adams
PG&E
“I worked with Melody on SmartMeter™ training for the Local Offices. There are 72 Local Offices throughout Northern California. This is where you can pay your PG&E bill and talk with a Customer Service Representative (CSR). Together, Melody and I created training for all the Local Office CSRs. Melody was a pleasure to work with and we completed the training on budget and on time. I would be happy to work with Melody on another training project at anytime.”
Diane Rider
PG&E
“I have co partnered with Adrienne Tange over the last 9 months on a large scale training project at PG&E. Adrienne has given me great support with technical writing and instructional design on all my training documents pertaining to Smartmeter and the infrastructure that goes with it. All the documents have always come back on time and with no changes needed.”
Tom Munson
PG&E